There are two common reasons for being locked out:

Wrong password — use the Forgot password link on the login screen to reset it.

Account deactivated — if your PE lead has reassigned your license to a cover teacher or another member of staff, your account will have been deactivated. Contact your PE lead — only they can reinstate your account from the Teachers tab in the admin dashboard.

Your year group is assigned when your PE lead invites you. If it's showing incorrectly, ask your PE lead to update it from the Teachers tab in the admin dashboard. They can edit your year group assignment at any time.

For name changes (e.g. a change of name after marriage), contact hello@pepathway.co.uk and we'll update your account directly.

Sessions unlock in order as you complete each one. To unlock Session 2, you must complete the marking for Session 1. Viewing the session without submitting marking will not unlock the next one.

The sport shown in your dashboard is set by your PE lead in the curriculum plan. If the wrong sport is showing for your year group, contact your PE lead and ask them to update the curriculum plan from the admin dashboard.

You can also message them directly from the link in your teacher dashboard — look for the "Not what you expected?" prompt below your curriculum plan view.

PE Pathway works in any browser — there's no app to download — but you can add it to your home screen for one-tap access.

If you also teach a class, you have a dual-role account. A Switch to Teacher View button appears at the top of your admin dashboard.

Once all six sessions in a block are marked and completed, the marking is permanently locked. This is by design — the locked data forms part of the Ofsted-aligned evidence trail and cannot be edited after the block closes.

If you believe there is a significant data error, contact hello@pepathway.co.uk with the details. We can review individual cases where there is a clear admin error.

Mark any pupil who didn't attend as NC (Not Completed) for that session. This is different from a grade — it tells the system the pupil was absent rather than assessed.

The Complete session button only activates when every pupil on your register has been given a grade for this session. If any pupil is unmarked, the button stays greyed out.

The Finish the Year button only activates once you've completed at least 4 sport blocks with your class. If you've completed fewer than 4 blocks, the button will remain greyed out until you reach this minimum.

PE Pathway expects a CSV with exactly two columns: first name and surname. The most common reasons for upload failures are:

This usually happens when a CSV is uploaded more than once, or when the same pupil was added manually and then included in a CSV upload. PE Pathway's upload logic merges rather than replaces — so if a pupil already exists, uploading again will create a duplicate.

Go to the Pupils tab, find the pupil and tap Mark as left. This archives their record — they won't appear in future marking sessions, but their previous assessment data is preserved.

If the pupil re-joins the school, the PE lead can restore their record from the archive at any time.

Go to the Pupils tab and tap Add pupil. Enter their first name and surname and they'll appear in your class list immediately — ready to be marked in your next session.

Any sessions already completed before they joined will show as NC for that pupil, which accurately reflects the evidence available.

PE Pathway supports up to 36 pupils per class. If you try to add a pupil manually once you've reached this limit, the Add Pupil option will be disabled with a message letting you know you're at capacity. If you upload a CSV that would take you over 36, the extra pupils at the end of the list won't be added — you'll see a summary showing how many were skipped. If your class is larger than 36 and you need help, contact your PE lead or email hello@pepathway.co.uk.

The end-of-block report only unlocks when all six sessions in the block have been marked and completed. If any session is still incomplete, the report will remain locked.

Annual report generation processes one pupil at a time and can take a few minutes for a full class — this is expected, especially for larger classes. The system saves each pupil's report as it's generated, so your progress is never lost even if it takes a while.

If any pupils couldn't be generated, you'll see a message listing their names once the process finishes. You can safely click Finish the Year again — it will only generate reports for the pupils still missing one, without duplicating any that already succeeded.

AI narratives are generated from your marking data. If the name or grade in a narrative looks wrong, it usually means the underlying marking data contains an error.

Since completed blocks are locked, the narrative itself can't be regenerated with different data. However, the narrative is for your review and editing before use — you can correct any name or descriptive details when pasting it into your school report system.

Annual reports are written using only the marks and levels recorded in your sport reports — they intentionally avoid describing a pupil's attitude, behaviour, or character, since this can't be reliably inferred from marking data alone. If a narrative reads differently to previous reports you've seen, this is expected — it reflects an update designed to keep reports strictly evidence-based.

Your My Reports tab shows reports for the current academic year only. When a new year starts, the tab resets to a clean slate — this is expected, not a fault.

Previous years' reports are never deleted. Your PE lead can view them at any time using the year filter in the PE Reports tab.

If a teacher isn't appearing, the most likely reason is that their account setup isn't complete. Check the following:

Go to Curriculum Plan in your admin dashboard. Tap any cell in the grid and select a different sport. Changes take effect immediately — teachers will see the updated sport in their dashboard straight away.

Every school subscription includes one free cover license per academic year. To activate it:

Before using Start New Year, confirm that every teacher in your school has completed their annual reports by clicking Finish the Year in their own dashboard. Archiving does not automatically check this — if a teacher hasn't finished their year before you archive, their pupils will miss out on an annual report for that year. We recommend checking with your teaching staff before archiving, especially near the end of the summer term.

Before the Archive & Start New Year button activates, all teachers must complete Finish the Year. Once you run it:

This is expected behaviour. After an archive, every teacher — and every dual-role PE lead — is prompted to confirm their year group on their next login.

This is because teachers may have moved year groups over the summer. The prompt appears once and clears automatically as soon as they confirm.

PE Pathway works best in Google Chrome and Safari. Firefox and Microsoft Edge are also supported. Internet Explorer is not supported.

For the best experience during sessions, use Chrome on an iPad or tablet.